Evaluating Training Effectiveness

This tutorial will help you establish a brief but effective process for evaluating the training completed in your business.

On completion you will be able to:

  • Understand your role in evaluating training in your business
  • Explain why evaluation is so important
  • Follow a simple evaluation process
  • Develop a workable evaluation process for your business
  • Reflect on how you would evaluate the return on investment (ROI)


To the manager – you will have a professional and consistent approach to evaluating the impact training has on your business and the whether or not the return on investment was time and money well spent

To your staff – all staff will know exactly what their learning outcomes should be from any training and can focus on making the necessary changes

To your business – you will know where your training budget is being wisely spent, what training is giving you good return on investment and how to improve learning outcomes

Documents you can download

  • Bridging the gap
  • Department evaluation of training
  • Learning evaluation form
  • Evaluation of training bulletin